CANCELLATIONS
Due to the nature of my business, I am unable to accommodate cancellation. We do however accommodate one reschedule at no charge (see time restrictions below). If you need to reschedule beyond that, there is a $25.00 service fee. Once payment has been received, your payment is non-refundable.
PROFESSIONAL BOUNDARIES
The relationship you have with your medium/psychic is a professional relationship and Melanie maintains strict professional boundaries, both during, and after, your work together. Considerable experience shows that when boundaries blur, the hard-won benefits and insights, as well as the accuracy, of future readings, can be lost.
CONFIDENTIALITY
Readings are conducted in a confidential manner. Details of any readings will never be disclosed to a third party. For this reason, Melanie is unable to correspond about the details of another’s reading, including readings of your spouse or loved ones.
TERMS OF SERVICE
The following Terms of Service apply to Psychic Medium services and Readings rendered to all clients by Melanie Fritz, whether in a group or individual setting. All such services are referred to herein as the “Session,” and these Terms of Service pertain to any session performed by Melanie Fritz, dba Madison Medium, for the Client at any time. As used herein, “Melanie Fritz” and "Madison Medium" refers to Melanie Fritz personally, her agents, and any entity controlled by her. Under these Terms of Service, Client agrees to release and indemnify Melanie Fritz and Madison Medium of liability for any and all legal claims that arise from the conduct of the session.
Client has read and understood these terms and specifically agrees that:
1.) Clients must join Melanie sober (free of alcohol and substances). We reserve the right to refuse service (without refund) to anyone that shows up to any appointment inebriated or chemically altered. Thank you for your understanding.
2.) We are able to accommodate one reschedule with 48 hours notice. You will be charged $25.00 for each reschedule there after.
3. Last minute cancellations (less than 48 hour notice) will not be refunded, but may be rescheduled, IF we are able to fill your scheduled appointment time. If not, client will forfeit deposit/payment and need to reschedule at full price.
4.) Client must be 18 years of age or older. If Parents wish to sit with their minor children, a Two Person, Session or the appropriate Group (size) Reading, must be scheduled to accommodate the number of participants. If parent's wish for their teens to be seen individually, a waiver must be signed in front of the Intuitive Professional you are working with, on or before the day of the minor's session.
5.) Melanie Fritz/Chandra Wellness (formerly Madison Medium & Associates) reserves the right to refuse service to any individual for any reason and/or end a session if any of the policies are violated.
6.) All services offered by Melanie Fritz and Chandra Wellness, are solely for entertainment, educational and/or spiritual purposes. Melanie Fritz does not diagnose or treat medical or psychological ailments, offer medical advice, prescribe drugs, or perform medical procedures on any animal, or human.
7.) Payment for services is based on an amount of time spent preparing for and rendering services. Results are not guaranteed. Melanie Fritz specifically disclaims responsibility for the ability, or inability, to contact specific spirits, a specific number of spirits, or to have specific spiritual questions answered at a session.
8.) Information received by Melanie Fritz in the course of a session may be highly confidential and sensitive and Melanie Fritz disclaims liability for any adverse effect that disclosure of such information may have. Client releases Melanie Fritz for any and all liability related to the content disclosed in the course of any session. After a session, Melanie Fritz will not distribute or disclose such information without Client consent, and agrees to maintain such information in confidence. However, during a session, it is the nature of the services that such information is disclosed. Particularly in the group setting, Client agrees that such information may be shared with or disclosed to third parties in these groups.
9.) Melanie Fritz accepts no responsibility for actions taken by any Client prior to or subsequent to any session, whether or not such actions purport to be taken in reliance on information received at a session. Client agrees to release and indemnify Melanie Fritz for liability for actions taken by the Client or third parties resulting from the information disclosed in any session.
10.) All sales are final.
Important Notes- Please be sure to set your email settings/spam filters to accept emails from madisonmedium@gmail.com.
- At the appointed time of your phone session, be stationary. Use of a landline is preferred. We will not extend the length of a reading due to dropped calls when a cell phone is used.
- The use of a speaker phone is NOT allowed during readings and if at any time more than one person is noted on our call, Melanie reserves the right to terminate the session without notice.
- (Again) Cell phones are also discouraged.
- Please note: Occasionally, it is necessary to reschedule appointments due to last-minute changes on Melanie's' calendar. In addition, Melanie does not conduct readings when she is feeling under the weather or during severe weather conditions. We apologize, in advance, for any inconvenience that may be caused by the necessity to reschedule appointments.
Client has read and understood these terms and specifically agrees that:
1.) Clients must join Melanie sober (free of alcohol and substances). We reserve the right to refuse service (without refund) to anyone that shows up to any appointment inebriated or chemically altered. Thank you for your understanding.
2.) We are able to accommodate one reschedule with 48 hours notice. You will be charged $25.00 for each reschedule there after.
3. Last minute cancellations (less than 48 hour notice) will not be refunded, but may be rescheduled, IF we are able to fill your scheduled appointment time. If not, client will forfeit deposit/payment and need to reschedule at full price.
4.) Client must be 18 years of age or older. If Parents wish to sit with their minor children, a Two Person, Session or the appropriate Group (size) Reading, must be scheduled to accommodate the number of participants. If parent's wish for their teens to be seen individually, a waiver must be signed in front of the Intuitive Professional you are working with, on or before the day of the minor's session.
5.) Melanie Fritz/Chandra Wellness (formerly Madison Medium & Associates) reserves the right to refuse service to any individual for any reason and/or end a session if any of the policies are violated.
6.) All services offered by Melanie Fritz and Chandra Wellness, are solely for entertainment, educational and/or spiritual purposes. Melanie Fritz does not diagnose or treat medical or psychological ailments, offer medical advice, prescribe drugs, or perform medical procedures on any animal, or human.
7.) Payment for services is based on an amount of time spent preparing for and rendering services. Results are not guaranteed. Melanie Fritz specifically disclaims responsibility for the ability, or inability, to contact specific spirits, a specific number of spirits, or to have specific spiritual questions answered at a session.
8.) Information received by Melanie Fritz in the course of a session may be highly confidential and sensitive and Melanie Fritz disclaims liability for any adverse effect that disclosure of such information may have. Client releases Melanie Fritz for any and all liability related to the content disclosed in the course of any session. After a session, Melanie Fritz will not distribute or disclose such information without Client consent, and agrees to maintain such information in confidence. However, during a session, it is the nature of the services that such information is disclosed. Particularly in the group setting, Client agrees that such information may be shared with or disclosed to third parties in these groups.
9.) Melanie Fritz accepts no responsibility for actions taken by any Client prior to or subsequent to any session, whether or not such actions purport to be taken in reliance on information received at a session. Client agrees to release and indemnify Melanie Fritz for liability for actions taken by the Client or third parties resulting from the information disclosed in any session.
10.) All sales are final.
Important Notes- Please be sure to set your email settings/spam filters to accept emails from madisonmedium@gmail.com.
- At the appointed time of your phone session, be stationary. Use of a landline is preferred. We will not extend the length of a reading due to dropped calls when a cell phone is used.
- The use of a speaker phone is NOT allowed during readings and if at any time more than one person is noted on our call, Melanie reserves the right to terminate the session without notice.
- (Again) Cell phones are also discouraged.
- Please note: Occasionally, it is necessary to reschedule appointments due to last-minute changes on Melanie's' calendar. In addition, Melanie does not conduct readings when she is feeling under the weather or during severe weather conditions. We apologize, in advance, for any inconvenience that may be caused by the necessity to reschedule appointments.